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Stakeholder Engagement

Hon Chuan is committed to establishing a comprehensive stakeholder communication mechanism, enabling continuous improvement and realization of long-term development goals. To safeguard the interests of stakeholders, we provide diverse communication channels and ensure timely and transparent information disclosure. Beyond our official website, tailored information and communication channels are provided for various stakeholders. In 2023, we launched a dedicated ESG website for Hon Chuan International's sustainable development efforts. This initiative not only enhances communication efficiency between Hon Chuan and stakeholders but also improves the transparency, accuracy, and timeliness of information disclosure. The issues of concern, communication channels & frequency, and communication results in 2023 was reported to the Board of Directors on May 31, 2024.

Funders
stakeholder icon 1
Concerned Issues
  • Financial Performance
  • Corporate Management
  • Legal Compliance
  • Sustainable Operations
  • Risk Management
Communication Channels/Frequency
  • Regular Shareholders' Meetings
  • Irregular Corporate Briefings
  • Immediate Disclosure of Significant News
  • Regular Publication of Financial Reports, Annual Reports, and Sustainability Reports
  • Information Disclosure on the Official Website
Communicating Results
  • Issued 32 Significant Announcements
  • Invited to 4 Domestic Corporate Briefings
  • Conducted 31 Corporate Phone Calls or Visits
Corresponding Chapters for ESG Report

5.1 Governance Practices
5.2 Risk Management
5.3 Legal Compliance
3.6 Financial Performance
6.1 Climate Change
6.2 Air Pollution Control
6.3 Water Resources and Wastewater Management

Government Agencies
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Concerned Issues
  • Occupational Safety
  • Health and Food Safety Management
  • Corporate Governance
  • Legal Compliance
  • Ethical Integrity
  • Air Pollution
  • Wastewater and Waste Management
  • Sustainable Operations
Communication Channels/Frequency
  • Regulatory Agency Policy Advocacy Meetings
  • Government Department Forums/Seminars/Public Hearings
  • Regular Reporting Procedures
  • Regulation and Policy Disclosure on the Official Website
  • Issuance of Official Documents by Regulatory Agencies
Communicating Results
  • Attended 61 Environmental Protection / Occupational Safety / Food Safety / Labor Roundtable Meetings
  • Conducted 82 Site Visits / Inspections by Local Regulatory Agencies
  • Issued Directives
Corresponding Chapters for ESG Report

4.1 Product Quality/Safety
5.1 Governance Practices
5.3 Legal Compliance
6.1 Climate Change
6.2 Air Pollution Control
6.3 Water Resources and Wastewater Management
6.4 Waste Management
7.3 Occupational Safety and Health

Suppliers / Partners
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Concerned Issues
  • Occupational Safety and Health
  • Environmental Management of Suppliers / Partner Factories
  • Food Safety Management Mechanisms
  • Financial Performance
  • Procurement Practices
  • Energy Conservation & Carbon Reduction
  • Legal Compliance
Communication Channels/Frequency
  • Real-time Communication Meetings
  • Annual Audit and Evaluation
  • Contractor Operational Safety Management
  • Contractor Annual Meetings
  • Supplier / Partner Complaint Channels
  • Whistleblower Inbox for Violations of Ethical Practices
Communicating Results
  • Conducted inspections of 83 supplier/partner factories
  • Visited waste management facilities 37 times
Corresponding Chapters for ESG Report

4.1 Product Quality/Safety
4.2 Supply Chain Management
5.3 Legal Compliance

Clients
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Concerned Issues
  • Business Ethics 
  • Legal Compliance
  • Food Safety Management Mechanisms
  • Product Quality
  • Climate change
  • Ethical Integrity
  • Client Satisfaction
  • Sustainable Development
Communication Channels/Frequency
  • Customer Third-Party Verification
  • Customer Site Audits
  • Regular Quality Review Meetings
  • Irregular Business Visits
  • Annual Satisfaction Surveys
Communicating Results
  • Each plant completed ISO 9001 Quality Management System, FSSC 22000 Food Safety Management System verification, and ISO 14001 Environmental Management System verification
  • The Aseptic Beverage Business Unit obtained Taiwan's Excellent Food Verification System (TQF) certification
  • Conducted customer satisfaction surveys
  • Participated in CDP disclosure and S&P Global Sustainability Assessment
Corresponding Chapters for ESG Report

4.1 Product Quality/Safety
4.3 Customer Service
5.3 Legal Compliance
6.1 Climate Change
6.2 Air Pollution Control
6.3 Water Resources and Wastewater Management
6.4 Waste Management
7.2 Compensation and Benefits
7.3 Occupational Safety and Health

Employees
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Concerned Issues
  • Sustainable Development
  • Ethical Integrity
  • Financial Performance
  • Compensation and Benefits
  • Labor Relations Communication
  • Occupational Safety and Health
  • Talent Cultivation
Communication Channels/Frequency
  • Annual Compensation Review Meeting
  • Quarterly Labor-Management Meeting
  • Monthly Staff Meeting
  • New Employee Education and Training
  • Departmental Morning Meeting Policy
    Communication
  • ESG Sustainability Monthly Report
  • Human Resources Monthly Report,
    Occupational Safety and Health Monthly Report
  • CEO Mailbox
Communicating Results
  • Training hours totaled 36,940 hours
  • Convened labor-management meetings a total of 8 times
Corresponding Chapters for ESG Report

7.1 Employee Structure
7.2 Compensation and Benefits
7.3 Occupational Safety and Health
7.4 Talent Development

Local Community/ Community Groups
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Concerned Issues
  • Legal Compliance
  • Wastewater and Waste Management
  • Air pollution
  • Environmental Complaint Mechanism
  • Community Public Welfare and Charity
  • Sustainable Operations
Communication Channels/Frequency
  • Regular Inspections by Regulatory Authorities
  • Community Welfare Activities
  • Company Official Website, ESG Website
  • Annual Publication of Sustainability Reports
Communicating Results
  • Donated scholarships to five schools
  • Participated in the Great Taichung Volunteer Day activities
  • Adopted four parks in Taichung
  • Provided counseling scholarships to underprivileged students in local neighborhood schools
  • Contributed 90 bags of blood donations
  • Hosted 53 visits for 2,102 guests from government, industry, and academia to the Packaging Creative Museum and Aseptic Beverage Factory tour pathways
Corresponding Chapters for ESG Report

5.3 Legal Compliance
6.1 Climate Change
6.2 Air Pollution Control
6.3 Water Resources and Wastewater Management
6.4 Waste Management
7.5 Participation in

Chambers of Commerce/ Academic Research Units
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Concerned Issues
  • Innovation Research and Development
  • Talent Cultivation
Communication Channels/Frequency
  • Various Technical Seminars
  • Industry-Academia Collaboration with Major Universities
Communicating Results
  • Won the Silver Award for Innovative Packaging Design and an Honorable Mention from the Taiwan Institute
    of Food Science and Technology. Also received the Innovation Excellence Award from the Taichung Industrial Association.
  • Employed 83 summer interns and hosted 26 final-year undergraduate interns for practical training
Corresponding Chapters for ESG Report

4.4 Innovation Research and Development
7.4 Talent Development

Degree of Stakeholder Concern Online Questionnaire

In order to hear more opinions from various stakeholders, via this questionnaire, THC hopes to understand the concerns of the above stakeholders toward each issue, and understand expectations and opinions on the sustainable development of THC.

Take the survey