Capital Provider
Topics on Focus
- Economic Performance
- Corporate Management
- Legal Compliance
- Sustainability
- Risk Management
Communication Channels/Frequency
- Hold shareholder meetings every year
- Participate in investor conferences occasionally
- Publish material information occasionally
- Disclose the financial and annual reports
- Disclose relevant information concerning THC on the company website regularly
Communicating Results
- Published 47 informative documents
- Was invited to the domestic investor conference 4 times
- Provides investor relations webpages in Chinese and English to provide inquiries/downloads of company-related content
Contact Person
- Spokesperson：Emily Lu / Investor Relations
- Officer Telephone：+886-4-2359-0088 Ext.5107
- E-mail：emily@mail.honchuan.com
- E-mail：ESG@mail.honchuan.com.tw
Government
Topics on Focus
- Occupational Safety and Health
- Food Safety Management
- Corporate Governance
- Compliance
- Ethics and Integrity
- Air pollution
- Wastewater and waste
- Sustainable Development
Communication Channels/Frequency
- Policy advocacy meeting of authorities
- Forums/seminars/public hearings held by government departments
- Audit law regulations regularly
- Rules & regulations disclosed on the company website
- Climate change
- Official documents
Communicating Results
- Participate in environmental/ food safety/labor forums: 61
- The local authorities visit / test the factory: 82
- Issue a formal letter
Contact Person
- C.C. Yen / Senior Assistant Vice President
- Telephone：+886-4-2359-0088
- E-mail：ccyen@mail.honchuan.com.tw
- E-mail：ESG@mail.honchuan.com.tw
Suppliers / Sub-contractors
Topics on Focus
- Occupational Safety and Health
- Suppliers / Sub-contractors Environmental Management
- Food Safety Management Mechanisms
- Economic Performance
- Procurement Practices
- Energy Conservation & Carbon Reduction
- Compliance
Communication Channels/Frequency
- Irregular communication meeting
- Factory audit (evaluation/visit/ guidance)
- Formulate Contractor Operation Safety Management
- Suppliers / sub-contractors complaint channel
- Irregular Business Conduct Reporting Email
Communicating Results
- Visit 85 suppliers / Sub-contractors
Contact Person
- E-mail：ethics@mail.honchuan.com.tw
- Written report：No.6, 2nd. Road, Industrial Park, Xitun Dist., Taichung Taiwan, R.O.C (To Auditing Office)
Clients
Topics on Focus
- Business Ethics Compliance
- Compliance
- Food Safety Management Mechanisms
- Product Quality
- Climate change
- Ethics and Integrity
- Client Satisfaction
- Sustainable Development
Communication Channels/Frequency
- Third-party certification
- Clients audit (evaluation/visit/guidance)
- Regular review meetings with clients
- Irregular visit
- Conduct client satisfaction survey every year
Communicating Results
- All plants successively obtain the certification of the ISO 9001, FSSC 22000, and ISO 14000
- Aseptic Beverage-filling Plant obtains Taiwan Quality Food Certification (TQF)
- Client satisfaction survey once
- Participate in Carbon Disclosure Project and Sedex Advance
Contact Person
- Telephone：+886-4-2359-0088 Ext.1101 Mrs. Chen
- E-mail：890309@mail.honchuan.com.tw
Employees
Topics on Focus
- Sustainable Development
- Ethics and Integrity
- Economic Performance
- Salary and Benefits
- Labor/Management communication
- Ethics and Integrity
- Occupational Safety and Health
- Employee Training
Communication Channels/Frequency
- Announcement of various administrative regulations, reward and punishment, and personnel changes
- Regular labor-management meeting
- Monthly meeting
- Employee Welfare Committee
- Hon Chuan Academy
- Monthly human resources newsletter
- President mailbox
- Annual employee satisfaction survey
Communicating Results
- Total hours of personnel training: 26,609 hours
- Labor-management meeting: 8 times
Contact Person
Communities/Local-organization
Topics on Focus
- Compliance
- Wastewater and Waste
- Air pollution
- Environmental Grievance Mechanisms
- Charity and Philanthropy
- Sustainable Development
Communication Channels/Frequency
- Authority execute factory examination regularly
- Support social welfare activities
- The Company website
- Annual ESG report
Communicating Results
- Providing grants for disadvantaged students in local schools
- Participate in Taichung enterprise Volunteer Day
- Adopt 3 parks in Taichung
- Donate 83 bags of blood
- Aseptic Beverage-filling plants and packaging museum public visit: Total 35 visit, 1,322 people
Contact Person
- E-mail：980606@mail.honchuan.com.tw Labor Safety and Health department /Manager Chen
Association/Academic
Topics on Focus
- Innovations
- Employee Training
Communication Channels/Frequency
- Seminar
- Industry academia collaboration
Communicating Results
- Participate in 2022 TQF Food green supply chain management forum
- “Packaging Innovation design award Gold award & Silver award” awarded from Taiwan Association for Food Science and Technology. “Innovation Development Enterprise” awarded from Taichung City Industry Association
- Summer part-time 88 people, Senior year Internship 16 people.
Contact Person
- Contact Person：ESG@mail.honchuan.com.tw Human Resources Department / Mr. Chou
- Telephone：+886-4-2359-0088 Ext.5320
- E-mail：1020847@mail.honchuan.com.tw