Hon Chuan relies on a professional business, technical, and production service team to listen to customer needs and stay close to market trends.
As international epidemic prevention policies adjust and border controls ease, in 2023, we participated in various exhibitions including Gulfood in Dubai, Propack Asia in Thailand, All Pack in Indonesia, Propack Vietnam in Vietnam, Natural Products Expo in the USA, DrinkJapan in Japan, and Taipei Food Show in Taiwan. These events not only serve to promote our products and develop new customers but also provide opportunities to observe and learn from industry innovations and technologies, gaining deeper insights into global market trends.
Participation in overseas exhibitions
We strived to cooperate with the world's top five beverage industries and participated in food packaging exhibitions, such as America, Japan, Mexico, Dubai, Thailand, Myanmar, and Pakistan, to expand marketing. Focus on marketing first, then evaluate the plant setting.
Client Satisfaction Survey
In 2023, the average scores for each aspect of customer satisfaction exceeded 90 points in Hon Chuan's annual customer satisfaction survey. This includes categories such as "Response to Inquiries," "Product Quality," "Delivery Time," "After-sales Service," "Coordination and Cooperation," "Product Development Capability," and "Comparison with Competitors' Service Quality."
Client Satisfaction (Average score)
The most significant improvements were observed in "Delivery Time" and "Comparison with Competitors' Service Quality," highlighting Hon Chuan's commitment to enhancing service quality based on customer feedback. This proactive approach aims to earn customer trust and recognition.
Our Products and Services
THC is one of few company whom can provide total solution for Beverage & food Packaging filed from plastic caps, preforms, bottles, labels, metal lug caps, aluminum caps to beverage filling.
